Service
Canon Professional Services knows that when your equipment is down - so is your business - and lengthy repairs can cost precious time and money! As a CPS member, a professional image maker can expect expedient repairs, Repair Coverage Loans and substantial discounts backed by Canon’s reputation as an industry leader in service and support. In the rare case that a repair is delayed, Repair Coverage Loans are available to Gold, Platinum and Cinema members.

Support
Upon joining, members enjoy instant access to Canon's U.S.-based, award-winning 24/7 phone support hotline. Whether at home or abroad, connecting with a skilled CPS representative is as easy as picking up the phone.

Discounts
Repair discounts are extended to Gold, Platinum and Cinema members.

Service Turnaround:
3-5 Business Days
Service Turnaround:
2 Business Days
Service Turnaround:
Next Business Day
Service Turnaround:
**Next Business Day
Repair Coverage Loan:
No
Repair Coverage Loan:
After Repair Turnaround
Repair Coverage Loan:
After Repair Received
Repair Coverage Loan:
After Repair Received
No Canon Maintenance Service Included Canon Maintenance Service for DSLR & EF Lens on 5 pieces Canon Maintenance Service for DSLR & EF Lens on 10 pieces Canon Maintenance Service for DSLR & EF Lens on 10 pieces
No Repair Discount 20% Repair Discount
on up to 10 pieces
30% Repair Discount
on up to 15 pieces
30% Repair Discount
on up to 20 pieces
Service Shipments:
n/a
Service Shipments:
Free Return Shipping
Service Shipments:
Free Shipping Both Ways
Service Shipments:
Free Shipping Both Ways
CPS Silver Repair List CPS Gold Repair List CPS Platinum Repair List CPS Cinema Repair List

**Products eligible for Next Business Day Turnaround Time include: EOS DSLR, EF Lenses, Speedlites, and Battery Grips. (Cinema Cameras, Cinema Lenses and all other accessories are excluded)



LEARN MORE ABOUT MEMBERSHIP

Are you a member? Track your repairs

Canon Professional Services Members can track repairs to find out details regarding the repair.

TRACK MY REPAIR
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