Canon Professional Services (CPS) provides exceptional support for full-time imaging professionals. CPS members receive exclusive 24/7 phone and e-mail support, expedited and discounted equipment maintenance and repairs, Equipment Evaluation Loans, on-site support at select events and shows, discounts on Canon Live Learning seminars and workshops, and more.

For Silver, Gold and Platinum levels, CPS assigns a point value to each item listed on the Qualified Product lists. Points are accrued when entered into your CPS account and are used to determine your qualification.

For the CPS Cinema membership level, qualification is determined by ownership of Qualified CPS Cinema Products entered into your CPS account.

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Annual Membership Fee Free $100 $300 $1000
Qualifications 10 Points 20 Points 50 Points Qualified Cinema Product
Qualified Products List View Products View Products View Products View Products
Welcome Kit
  • CPS ID Card
  • 1 CPS Pro Strap
  • 1 Body Cap
  • 1 Rear Lens Cap
  • CPS ID Card
  • Platinum Member Gift
  • 1 CPS Pro Strap
  • 2 Body Cap
  • 2 Rear Lens Cap
  • CPS ID Card
  • Cinema Member Gift
  • CPS ID Card
Canon Live Learning
Program Discounts
No Yes Yes Yes
CPS Website Profile and
Program Discounts
Yes Yes Yes Yes
Event Support Yes Yes Yes Yes
Show Support No Yes Yes Yes
Evaluation Loans
No Upon Availability Priority Priority
(incl. Cinema Products)
24/7 Exclusive
Member Hotline
Yes Yes Yes Yes
Expedited Service 3-5 Business Days 2 Business Days Next Business Day **Next Business Day
Repair Coverage Loan No After Service Turnaround After Repair Received After Repair Received
Canon Maintenance Service
(CMS) for DSLR & EF Lens
No 5 Pieces 10 Pieces 10 Pieces
Repair Discount No 20% up to 10 pieces 30% up to 15 pieces 30% up to 20 pieces
(incl. Cinema maintenance)
Service Facility Shipments N/A Free Return Shipping *Free Shipping Both Ways *Free Shipping Both Ways
* Must be pre-arranged with nearest service facility

**Products eligible for Next Business Day Turnaround Time include: EOS DSLR, EF Lenses, Speedlites, and Battery Grips. (Cinema Cameras, Cinema Lenses and all other accessories are excluded)

Are you a medium to large size business with anticipated high volume support needs? Click here to learn about our new Enterprise CPS program.